Feijoa limited
Feijoa Investment Limited
Location: Ilupeju, Lagos
Full-time
Work Mode: On-site
Application Closing Date: 7th October, 2026
Salary: ₦200,000 monthly
About the Role
Feijoa Investment Limited, a Real Estate Investment Company, is seeking a smart, customer-focused Call Center/Customer Support Representative — ideally a Social Sciences graduate (especially Psychology) who understands human behavior and effective communication.
Key Responsibilities
* Handle inbound and outbound calls, inquiries, and customer feedback professionally * Apply active listening and interpersonal principles to de-escalate complaints * Maintain accurate records of customer interactions in the CRM database * Follow up on customer requests and escalate complex queries * Provide feedback on recurring customer issues * Deliver reports on call logs, resolution metrics, and feedback trends
Requirements
* B.Sc./B.A. in Psychology, Sociology, Mass Communication, or related Social Science field * Minimum of Second Class Upper (2:1) degree classification * Minimum of 1 year post-NYSC experience in customer service, telesales, or call center operations * Exceptional verbal, written, and active listening skills * Ability to work under pressure and handle challenging interactions professionally * Strong problem-solving, empathy, and conflict-resolution skills * Proficiency in Microsoft Office and CRM software * Must reside within or around the listed Lagos areas
Send your CV and Cover Letter using the job title as the subject of the email
To apply for this job email your details to feijoalimited@gmail.com